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Troubleshooting Product Rules
Troubleshooting Product Rules

Learn how to manage common issues with product rules for Agworld and John Deere Operations Center.

Matt Collins avatar
Written by Matt Collins
Updated over 3 months ago

Product rules support integration between Shed and our partners:

  • Agworld

  • John Deere Operations Center

When editing the rule for an incoming product from an integration partner, you will have the option to:

  • Use and existing product in Shed.

  • Create a new product in Shed.

  • Ignore the product.

When using an existing Shed product, products will only be shown in the list if the substance type is compatible:

  • Incoming products with a liquid substance type can only be linked to Shed products using volume Units.

  • Incoming products with a Solid substance type can only be linked to Shed products using Weight Units.

  • Incoming products that are Seeds can only be linked to Shed that are categorised as Seeds.

How to resolve incompatible products:

  • Once a product has been set up with weight or volume based units, the substance type can not be changed.

  • To resolve the issue, a new product with the correct units must be created.

  • Once a correctly configured product has been created:

    • You should move any data created on the old product over to the new product (opening inventory, receipts, transfers, adjustments etc...) To view all records, click on a product from the storage dashboard. This will open the product journal and links to all records that should be transferred to the correct product.

    • Set up the product rule to the correct Shed product

    • Delete the incorrect product from your Shed product list.

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